Competency Management System
IHRDC's Competency Management System (CMS) is a disciplined approach to workforce management. Customized to the goals and culture of each organization, our CMS ensures clients meet their strategic objectives by maximizing their workforce potential. The CMS process consists of three integrated elements: Planning and Design Phase, Implementation Phase and CMS Online.
During the Planning and Design Phase, our specialists work with clients to prepare the CMS Implementation Guide, which establishes guidelines for the entire CMS process. It explains how the assessments will be completed, how the competency models will be built, and where the training resources will be found to fill competency gaps. The implementation guide also outlines the key objectives of the system implementation and what metrics will be used as success criteria.
During this process we review - and in some cases develop - the client's Recruitment and Training Strategy to ensure our approach matches the goals of the organization. Once the CMS Implementation Guide is complete, we then build competency models for each job title in the facility or specialty area and identify and match the training resources required to achieve the competency objectives. The training resources, selected from multiple vendors, may include instructor-led, e-Learning, mentoring and on-the-job training, as appropriate.